Troubleshooting

System report and activity log

System report

The About tab in Wynko’s settings runs a diagnostic check against your WordPress, PHP, database, and server environment — comparing them to the versions the plugin is tested against — and is downloadable so you can attach it to a support request. A version below what’s tested shows as a warning, not a failure: Wynko tries not to block you over something that might still work fine.

Activity log

Every connection check, sync, and signup attempt is recorded in the activity log, filterable by level (error, warning, info) and exportable as a .txt file. If something is failing silently, this is the first place to look — start with Error-level entries.

Critical email alerts

If you’d rather be notified than have to go check, turn on critical email alerts and add recipient addresses in Wynko → Settings → Notifications. Wynko mails you when an error is logged, capped at one email per hour per site.

Common issues

• “Invalid API key” — the key is checked live against Laposta on save; double-check you copied the whole key with no surrounding whitespace.
• A form stops accepting signups — check the activity log for a rate-limit warning; the per-form cap is a high catastrophe backstop, so hitting it usually means unusual traffic rather than normal use.
• A list disappeared from Laposta — Wynko names the list by the name it last saw, rather than an opaque ID, and reports it once so the alert doesn’t repeat on every sync.